Returns & Exchanges

At Hart Wholesale, we want you to be completely satisfied with your hardware and home supply purchases. If an item doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA).

2

Pack Securely

Place the items in their original packaging, ensuring all components and manuals are included to avoid restocking fees.

3

Label and Ship

Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing